Frequently Asked Questions
QDo you provide on-site installation service?
We provide very detailed installation instruction drawings and videos for each project. For larger projects, we will have both an installer and supervisor on site. The cost of on-site service is negotiated with the customer.
QWhat is your delivery time?
Usually, the delivery time is 20 days after receiving the deposit. For large orders, the delivery time should be negotiated.
QHow do you control the quality of your products?
We implement a strict quality control system covering three key stages:
- Design quality: Consider possible problems in advance and provide high quality design solutions.
- Raw material quality: Choose qualified raw materials.
- Production quality: Precise manufacturing technology, experienced workers, strict quality inspection.
QHow to deal with quality problems?
The warranty period for our products is 2 years.
QDo your products have a definite service life? If so, how long?
Under normal climate and environmental conditions, the service life of the container house steel frame is 20 years.
QWhat are your designs for different climates (how do the products adapt to different climates)?
We adapt our products to various environmental conditions with specialized designs:
- Strong wind areas: Increase the wind resistance of the internal structure.
- Cold areas: Increase the thickness of the walls or use good insulation to improve the thermal resistance of the structure.
- Highly corrosive areas: Use corrosion-resistant materials or paint anti-corrosion coatings.